Can I negotiate a price reduction?

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Price negotiation is available on some platforms only.
Please note that procedures and conditions differ by site, so be sure to review the information below before proceeding. 


Platforms Supporting Price Negotiation


SitePrice NegotiationAdd to CartMaximum Discount
Mercari JPPossibleRequiredUp to 10% of the listed price
Rakuten RakumaPossibleRequiredUp to 10% of the listed price
JDirectItems Fleamarket
PossibleRequired Up to 10% of the listed price
JDirectItems AuctionPossibleNot RequiredUp to 30% of the original price
Other sitesNot possible


【Important】Please Read Carefully

For Rakuten Rakuma / Mercari JP / JDirectItems Fleamarket:

  • Write your negotiation request in the "Comments" field and pay the Charge 1.

  • If payment is completed without entering negotiation details, the item will be purchased automatically at the listed price.


Mercari JP / JDirectItems Fleamarket / Rakuten Rakuma

Price Negotiation Conditions


CategoryCondition
Listed price10,000 yen or more
Maximum discountUp to 10% of the listed price
Add to cartRequired
Charge 1 PaymentRequired
Entry in the “Comments” fieldRequired


Price Negotiation Procedure


Step

Description

Before adding the item to your cart, enter the following in the Comments field:

• Desired purchase price (JPY)

• Action if negotiation fails (Cancel / Proceed with purchase)

Add the item to your cart and complete the Charge 1 payment
Our staff will review the request and negotiate with the seller
Our staff will review the request and negotiate with the seller


Additional Notes

  • If no desired price is specified, we will negotiate at 10% off.

  • As negotiations are handled sequentially, the item may sell out during the negotiation process.

  • If the seller does not respond within 3 days, or if the negotiation is unsuccessful, we will contact you again.

  • If the negotiation is successful, the item will be purchased as-is and the price difference will be refunded to your original payment method.


JDirectItems Auction


Price Negotiation Procedure


Item

Details
How to apply
Required information
Auction ID or URL + desired purchase price (JPY)
Maximum discount
Up to 30% of the original price
Maximum discount
Required


Important Notes

  • Requests for excessive discounts cannot be accepted.

  • Depending on the seller’s policy, price negotiation may not be allowed.

  • Please do not contact the seller directly.

  • If the JDirectItems Auction ID used during negotiation differs from the ID assigned at bidding, please contact Customer Service again.


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