FROM JAPAN has started a limited release of DDP (Delivered Duty Paid) shipping.

This means that for eligible shipments, import duties and taxes can be prepaid at checkout so no additional payment is required upon delivery.

⚠️ Limited Release - February 2026 (from 17th February)
Our DDP service is currently available for shipments to the United States sent via FedEx only. 
We will be expanding this service to additional countries and carriers in the future.

TABLE OF CONTENTS

• What Is DDP?
• Scope
• Change
• Why DDP Is Required & Its Benefits
• How Import Duties & Taxes Are Calculated
• How Does DDP Work?
• How Much Do Import Duties Cost?
  • US-Specific Information
• How DDP Charges Appear (Charge 2)
  • Can I see a detailed breakdown?
• Frequently Asked Questions
• Important Notes
• Need More Help?

What Is DDP?

DDP (Delivered Duty Paid) means that import duties and taxes are paid in advance before shipment.

For a full explanation, please refer to the following article:

• Understanding the difference between DDU and DDP

Scope

DDP shipping currently applies only to the following shipments:

• Destination: United States

• Shipping method: FedEx

Shipments outside of this scope will continue to be shipped under DDU (Delivered Duty Unpaid) terms.

Change

For shipments within the scope above:

• Before: DDU (duties/taxes paid by the customer after arrival)

• After: DDP (duties/taxes prepaid at checkout)

This change is intended to reduce delivery delays and unexpected charges after shipment.

Why DDP Is Required & Its Benefits

Due to recent changes in customs enforcement and carrier handling procedures, many destinations now require prepayment of duties and taxes to ensure smooth delivery.

Using DDP helps to:

• Prevent packages from being held by customs

• Avoid unexpected payment requests from carriers

• Reduce delivery delays caused by customs processing

• Avoid high courier processing or brokerage fees

• Provide clearer costs upfront

This applies regardless of item value.

How Import Duties & Taxes Are Calculated

Import duties and taxes are not a fixed percentage.

They are calculated based on factors such as:

• HS (Harmonized System) codes

• Item category and material

• Country of origin

• Declared value

• Local customs regulations

Because of this, the final amount may differ by item, even within the same shipment.

US-Specific Information

For US-bound shipments, additional tariffs or taxes (such as IEEPA-related measures) may apply depending on the item category.

You can check estimated US import tariffs by HS code using the following tool:
https://tariffs.flexport.com/

⚠️ This tool is for reference only. The amount charged in the charge 2 may vary.

How Does DDP Work?

When you ship your package with a DDP (Delivered Duty Paid):

1. At checkout, we calculate the estimated import duties and taxes based on your package value and contents
2. You pay these fees upfront, along with your shipping costs
3. Your package clears customs quickly without delays
4. You receive your package with no additional charges to pay

⚠️ Even when duties and taxes are paid, product-specific import documentation may still be required to clear customs and must be submitted by the recipient.

How DDP Charges Appear (Charge 2)

DDP-related duties and taxes are included within the Charge 2 payment.

Can I see a detailed breakdown?

At this time:

• A detailed breakdown is not shown automatically

• However, you may request it using a dedicated form:

https://forms.fromjapan.co.jp/en/ddpbreakdown 

• Our team will review your request and reply within 48 hours

• In a future release, a breakdown will be viewable directly in your account.

Frequently Asked Questions

Is DDP mandatory?

For shipments within the current scope (US + FedEx), DDP is required. 

For the US, see below for a breakdown of currently available shipping methods:

What if I refuse to pay DDP fees?

Shipments that require DDP cannot be shipped without prepayment of custom duties and fees.

Will I have to pay any extra customs duties or fees when receiving my item?

No.

With DDP shipments, we will calculate and charge these fees in advance. Should there be a difference between the amount charged by customs in your country, and the amount we charge you, we will not ask you to cover the extra payment. Conversly, we will also not be able to offer any refund. 

Does DDP guarantee customs clearance?

No.
DDP covers payment of custom duties and fees, but customs inspections may still occur, and prohibited or restricted items may be rejected.

Important Notes

• DDP fees are calculated based on available customs data at the time of shipment

• Duty and tax rules may change without notice

• Always declare accurate item values and descriptions

• Check prohibited and restricted items before shipping

Need More Help?

If you have questions about DDP or Charge 2 fees, please contact Customer Service.
We’re here to help ensure your international shopping experience goes smoothly.

Related Resources:

• Shipping Fee Simulator
• US Customs (Latest)
• How to pay tariffs/duties with FedEx, DHL, and UPS 
• Understanding the difference between DDU and DDP