Yes, if the order cannot be completed due to reasons such as stock unavailability, a refund will be issued immediately to the original payment method.

Once a partial or full refund is issued, you will be notified by an automatic email.

Credit Card Payment 

We often see that refunds are processed by your financial institution, may vary depending on the billing cycle of your credit card company.

• If the refund is processed before the billing cycle ends: The transaction will be canceled directly, and no charge will be made.
• If the refund is processed after the billing cycle ends: The refund will occur in the following or the month after that.

* The timing of when the refund can be confirmed and how it appears on your statement varies by credit card company. It may take 1-3 months to confirm the refund.

For detailed information about the refund processing or if you cannot confirm the refund, please contact your credit card company.

* Refunds to debit cards typically take longer than credit cards. It is recommended to avoid using debit cards if possible.

PayPal Payment

Refunds can usually be confirmed within 2-3 days.

Deposit Payment 

The deposit holding period is usually 20 days, but if it is fully used, a refund will be processed automatically 3 business days after the payment.

• If refunded before deposit settlement: The refund will immediately reflect in the deposit, and can be used for other payments.
• If refunded after deposit settlement: The refund will be made to your credit card or PayPal.

Alipay Payment

Refunds can be confirmed immediately in the usage history.

FJ Points Payment

Refunds can be confirmed immediately.