The From Japan concierge service is a special benefit offered exclusively to our Black Rank Members.

Our concierge service is designed to provide various types of support tailored to the needs of our highest ranked customers.

While we cater to the individual needs of each customer in a variety of ways, here are a few examples of the support we offer:

• Priority Support: We prioritize responses to your inquiries.
• Special Packaging: We can consider offering packaging methods tailored to your specific needs.
• Other Request Handling: We are flexible in accommodating special requests related to product consultations or the purchasing process.